Thank you for shopping with us! Please carefully review our policies below.
Once an order is placed, it is processed immediately to ensure prompt delivery. Therefore, we do not accept order cancellations under any circumstances. Please make sure to review all order details carefully before finalizing your purchase. If you have any questions or need assistance before placing your order, feel free to contact our customer service team.
Standard Orders: Orders typically ship within 2 weeks from the date of purchase. Delivery times vary based on your location and the shipping method selected at checkout.
Customized Orders: Customized items generally require up to 2 weeks to process and produce. After production, they will be shipped according to your chosen delivery method. Please factor this processing time into your overall delivery expectations.
We strive to provide high-quality products and exceptional service. However, due to the nature of our products and services, we do not offer refunds for any orders. All sales are final. We encourage you to carefully review your order details before completing your purchase. If you have any concerns or questions about your order, please contact us for assistance before placing your order.
As we do not offer refunds or exchanges, please ensure that you are satisfied with your purchase before finalizing your order. All sales are final, and we are unable to process exchanges for any items. If you receive a damaged or incorrect item, please contact our customer service team immediately. We will review the issue and provide assistance as needed, but please be aware that exchanges are not possible.
If you receive an item that is damaged or incorrect, please contact our customer service team within a day of receiving your order. Provide your order number, a description of the issue, and photographic evidence of the damage or error. While we do not offer exchanges or refunds, we will work with you to resolve the issue to the best of our ability.
For any questions or concerns regarding your order, please reach out to at qashangclothing@gmail.com or whatsapp on +92-033-34588979.
